Privacy Policy

Obscura Vertex Pte. Ltd. (UEN 202622039R), 68 Circular Road, #02-01, Singapore 049422, Singapore, is the data controller for Pozer. Questions and requests: support@pozer.com.

• Your account: your email address, which is how you sign in (we email you a single-use code or link) and what your apps and any subscription are tied to.
• If you subscribe: your Stripe customer reference, plus the status, plan and renewal date of your subscription, or the date a pass you bought runs until. We never see or store your card number — Stripe handles payment details and we receive none of them.
• Your country, for prices: when you view prices or check out, we read the country your connection comes from, as our host reports it, to show the prices for where you are — rupees in India, US dollars elsewhere. We use it for that moment only and don’t store it.
• If you publish an app: the name, icon and values you entered. This is content you chose to publish, and anyone with the link can view it. We also note the first time the app is opened from a phone’s home screen, so we know whether it got installed.
• In your browser: a signed cookie that keeps you signed in, a signed cookie recording that this device holds Pro, a random identifier for a device you have signed in on (we keep a fingerprint of it with your account, with the time of that sign-in, so that Pro can apply to your five most recent devices), a key identifying you as the owner of apps you published, and a note that an installed app has already reported its first launch. These stay on your device.
• Where you came from: two first-party cookies, kept for 90 days, remember how this browser first reached Pozer and the most recent campaign link it arrived through — for example the referring site, campaign tags on a link, or an ad click identifier. When you create an account we store that with it, along with the country your connection comes from as our host reports it (not your IP address), and when you subscribe we pass it to Stripe with the subscription, so we can tell which campaigns bring sign-ups and subscribers. Apart from the ad measurement described below, we do not send it to any advertising network.
• If you send feedback: your message, a screenshot if you attach one, the page you sent it from, whether you were on a phone or a computer, and the country your connection comes from as our host reports it — plus your email address if you give one or are signed in, so we can reply. To stop the form being flooded we keep a code made from your connection that changes every day and can’t be turned back into your IP address; we don’t store the address itself.
• Anonymous usage counts: we count page views and a handful of product events — a template being opened, an app being published, a checkout being started. This is measured by Vercel Web Analytics, which sets no cookie and stores no identifier, so these counts cannot be traced back to you.
• Offer testing: first-party cookies keep this browser in one offer group and give it a random device identifier for one year. The group stays the same when you sign in; another device may see a different offer. We record the group and device identifier with visits, editor use, publishing, installs and checkout to compare the offers. Checkout also carries them to Stripe so payments and refunds are credited to the offer you saw. We do not use them for advertising. If you open checkout and leave without paying, we note that on your account and may show you a time-limited price, and email it to you once unless you have unsubscribed, quoted in the currency of the country you signed up from. We keep when it was shown, whether you took it, and the reason you give if you tell us why not.

To sign you in, to email you the link to each new app you publish, to send you a few tips on installing and filming it and the occasional offer, to give you the access you paid for, to bill you, to let you edit apps you published, and to answer support requests, and to read and answer the feedback you send. Every tip or offer has an unsubscribe link, and one click stops them all. We do not use it for anything else and we do not sell it.

We also compare offer groups to measure installs and revenue after refunds.

• Stripe, to take payment and manage your subscription.
• Vercel, which hosts Pozer, stores your account and published apps, and provides the anonymous usage counts described above.
• Resend, which delivers our emails to you: sign-in codes and links, the link to each new app you publish, and tips and offers unless you unsubscribe. It also carries feedback you send to our own inbox.
• Meta (Facebook and Instagram), for the ad measurement described below, and only if that measurement is allowed for you.
• Nobody else. Our price data provider receives no information about you — we request market prices once and serve the same figures to everyone.

Subscription records are kept while your subscription is active and for seven years afterwards, which Singapore law requires for financial records. Published apps are kept until you or we delete them. Feedback is deleted after 12 months.

Under Singapore’s Personal Data Protection Act you may ask what we hold about you, ask us to correct it, or ask us to delete it. Email support@pozer.com and we will action it within 30 days. Deleting your data ends any active subscription.

If we change this policy materially we will update the date above and, if you subscribe, tell you by email.